Frequently Asked Questions

There is no parking at the hotel.
If you are traveling by car, please use the paid parking lot (limited number of cars, advance reservation…Continue reading

The hotel is completely non smoking.
As we set up ashtray out of the 1F lobby, when smoking, I would like it.

Available.
Please let the front desk know if you need it.
※Since it is limited to 5 cars, only reception on the day is possible.

For long-term stays and large-scale reservations (such as weddings)
There are unique hotel deals.

The discount rate varies depending on th…Continue reading

The start of reservation is accepted at the same time on the Internet and telephone.
In addition, please refer to the following for the res…Continue reading

Kyoto University are two ways to access Kyoto University.
In the case of city bus use: Hana Hotel → walk (about 5 minutes) → city bus "Higa…Continue reading

We will consider it as much as possible.
However, there may be only one room on each floor and only one room on a specific floor, so it may…Continue reading

Available at the hotel front desk.
In addition, from the office / ticket vending machine in the subway Sanjo-Keihan Station and the driver o…Continue reading

Very excuse me, but you are not allowed to enter rooms other than hotel guests.
Please use the common area “HANA Cafe” at the end of the lo…Continue reading

Please pay in advance at check-in.

When shipping your package to the hotel, please indicate on the form the date of your check-in and the name of your reservation.

Both front and back extensions are possible at 1,500 yen per hour per hour.
(Before extension ... From at least 12 o'clock. After extension…Continue reading

You can arrange by phone or the staff will stop the taxi directly.
※Crowding is expected during the busy season, so make a reservation earl…Continue reading

There are no group hotels at Kyoto Hana Hotel.

We will send invoices by mail, fax or e-mail to the desired customers.
Please understand that the transfer fee will be borne by the custome…Continue reading

Only one is available.
Thank you for your understanding in advance.

Enter the hotel's phone number (075-754-0870), or enter the subway "Sanjo-Keihan Station" and visit that place.
※If you want to use the par…Continue reading

Cancellation fee will be incurred 3 days before the reservation date.
3 days before = 20% of room rate, 2 days before = 30% of room rate, 5…Continue reading

The cancellation policy is different for individual use (1 to 9 people) and group use (10 people or more).

For group guests, a separate gro…Continue reading

JR Kyoto Station is access from JR Kyoto Station to our hotel.
Take the subway or city bus.

1 From “Kyoto” Station Subway Karasuma Line
　…Continue reading

It is possible to keep it from the morning of the check-in day.
If you can return on the day after checkout, we will keep it.

Free Wi-Fi is available in all rooms.
If you wish to rent a wired LAN cable, please ask the staff. (Limited quantity)

Breakfast is handmade by the service manager of "Kyo Cuisine Hozan".
A Japanese and Western buffet where you can enjoy Western dishes such a…Continue reading

Of course it is possible.
Many business trips are also available to men.

※Ladies room “Sakura” is for women only.

I am sorry. The hotel is not allowed to stay with pets.
Thank you for your cooperation.

We rent cell phone chargers, blankets, trouser presses, nail clippers, tableware, dryers, and shoe dryers.
There are various other loan prod…Continue reading

Sleeping is possible free of charge to the sixth grader of elementary school.
Sleeping is limited to the number of adults in each room.
Th…Continue reading

You can use Visa, Mastercard, JCB, American Express, Diners Club, and UnionPay credit cards.
You can also pay by PayPay or Line Pay.

There is handling of Yamato Transport and Yu-Pack. Please contact the front desk.

・Corridor on the first floor ... vending machine for drinks
・1st floor lobby ... Drink sales showcase-One laptop that you can use freely
・Sh…Continue reading