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  2. Frequently Asked Questions

Frequently Asked Questions

  • What facilities and equipment does the hotel have?

    ・Corridor on the first floor ... vending machine for drinks
    ・1st floor lobby ... Drink sales showcase-One laptop that you can use freely
    ・ShContinue reading
  • Is there a microwave in the hotel?

    It is prepared in the common space "HANA Cafe" at the end of the corridor on the first floor.
  • Is there a curfew at the hotel?

    We do not have curfew. The front desk is also open 24 hours, so you can check your room key when you go out.
  • Can you issue more than one room key?

    If you need more than one room key, please ask at the front desk.
  • The desired day was full. Can I wait for cancellation?

    We are very sorry, but we can not respond to your request for cancellation at our hotel.
    Please contact us by phone or visit the various reContinue reading
  • Is there a public bath?

    There is no public bath at the hotel. There is a bathtub in each room.
    If you would like a large public bath, we will guide you to the publContinue reading
  • What kind of amenities do you have?

    The hotel amenities are as follows.

    ≪Equipped room≫
    ・pajamas (Long shirt type)
    ・Bath towel face towel
    ・Disposable slippers
    ・toothbrush
    ・haContinue reading
  • Do you have a coin laundry?

    There is a coin laundry in the shared space "Hana Cafe" on the 1st floor.
  • Is there an ice machine in the hotel?

    There is an ice machine at HANA Cafe, a common space at the end of the hallway on the first floor. ※It may not be available for maintenance.Continue reading
  • Are there vending machines in the hotel?

    There are vending machines for soft drinks and liquor at the end of the corridor on the first floor.
    There is also a showcase of drinks in Continue reading
  • Is a carry (delivery) service available?

    Carry service delivery service can be used together.
    If you wish, please ask at the front desk by 10 am in any case.
  • Is there a pharmacy nearby?

    There is "Kokumin Drug" distance of approximately 7 minutes on foot from our hotel.
    In addition, there is prescription pharmacy "Hayabusa PContinue reading
  • Is there a place to buy souvenirs nearby?

    You can also buy souvenirs from Shijo-dori Avenue (Gion), which is about a 10-minute walk from the hotel, and the shopping street (Sanjo MeiContinue reading
  • What kind of slippers are in the room?

    Disposable slippers are available.
  • Do you have any recommended lunch restaurants?

    The curry udon and famous "Mendokoro Miyako" is about 1 minute walk from the hotel. (Tuesday closed) In addition, there is “Shinodaya” famouContinue reading
  • Is there a post office nearby?

    The Kyoto Sanjo Ohashi Post Office is about a 3-minute walk from the hotel. (Saturday・Sunday・Holiday)
  • I would like to do some cleaning?

    There is no cleaning service at this facility.
    Please use the "coin laundry" located in HANA Cafe on the 1st floor.
  • Is there a recommended steak restaurant nearby?

    There is Mr. Ken Plancher.(About 10-minute walk)
    The chef skillfully cooks the meat at the counter in front of you.
    Please feel free to useContinue reading
  • Is there a recommended tofu restaurant nearby?

    There are affiliated stores that our hotel recommends.

    “Tofu Cuisine Tosuiro Kiyamachi”(About 6 minutes walk)

    At a townhouse in the TaishoContinue reading
  • Are there any cafes you recommend?

    To Shijo-dori Avenue of the distance of about a 10-minute walk from the hotel, the hotel and has partnered "Flip Yo and cafes, Gion Store ThContinue reading
  • Is there a convenience store nearby?

    Daily YAMAZAKI is next to the hotel.
    In addition, there is a 7-Eleven (6: 30-22: 00) in Sanjo-Keihan Station the subway, and FamilyMart is Continue reading
  • Is there a hospital nearby?

    There are “Azumi Clinic” (closed on Thursdays and Saturdays, afternoons, Sundays and holidays) and “Sanjo Ohashi Dental Clinic” (closed on MContinue reading
  • What kind of station / bus stop is near the hotel?

    The nearest station is as follows.

    ・Kyoto Municipal Subway Tozai Line "Sanjo Keihan" Station
     
    ・Keihan Main Line "Sanjo" Station

    ・Kyoto CContinue reading
  • What is the recommended tourist spot for Hana Hotel staff?

    Here are some recommended spots for the staff:
    It would be appreciated if you could refer to Kyoto travel.

    ◇Heian Jingu Shrine
     Heian JinContinue reading

Reservation・Inquiries

Please feel free to contact us if you have any questions.

075-754-0870

Reception hours: 11:00 to 21:00