The hotel is completely non smoking. As we set up ashtray out of the 1F lobby, when smoking, I would like it.
【Hotel / Guest rooms】
Are there discounts for long-term consecutive stays or large-scale reservations (weddings, etc.)?
For long-term stays and large-scale reservations (such as weddings) There are unique hotel deals.
The discount rate varies depending on th…Continue reading
【Hotel / Guest rooms】
When can I make a reservation?
The start of reservation is accepted at the same time on the Internet and telephone. In addition, please refer to the following for the res…Continue reading
【Hotel / Guest rooms】
Can I have the rooms next to each other or on the desired floor?
We will consider it as much as possible. However, there may be only one room on each floor and only one room on a specific floor, so it may…Continue reading
【Hotel / Guest rooms】
When should I pay for my stay?
Please pay in advance at check-in.
【Hotel / Guest rooms】
Can I extend the front and rear extensions?
Both front and back extensions are possible at 1,500 yen per hour per hour. (Before extension ... From at least 12 o'clock. After extension…Continue reading
【Hotel / Guest rooms】
I would like to know about the cancellation fee.
Cancellation fee will be incurred 3 days before the reservation date. 3 days before = 20% of room rate, 2 days before = 30% of room rate, 5…Continue reading
As of May 8, 2023, the classification of the new coronavirus infection has been lowered to "Type 5 infectious disease," so we have changed t…Continue reading
【Hotel / Guest rooms】
Cancellation policy for groups (from 10 people)
The cancellation policy is different for individual use (1 to 9 people) and group use (10 people or more).
For group guests, a separate gro…Continue reading
【Hotel / Guest rooms】
Can I use Internet and Wi-Fi in my room?
Free Wi-Fi is available in all rooms. If you wish to rent a wired LAN cable, please ask the staff. (Limited quantity)
【Hotel / Guest rooms】
Can I stay with my pet?
I am sorry. The hotel is not allowed to stay with pets. Thank you for your cooperation.
【Hotel / Guest rooms】
Can I use a credit card for payment?
You can use Visa, Mastercard, JCB, American Express, Diners Club, and UnionPay credit cards. You can also pay by PayPay or Line Pay.
【Hotel / Guest rooms】
The desired day was full. Can I wait for cancellation?
We are very sorry, but we can not respond to your request for cancellation at our hotel. Please contact us by phone or visit the various re…Continue reading